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Benchmarking the billing office.
Healthcare Financial Management : Journal of the Healthcare Financial Management Association 2002 September
Benchmarking data related to human and financial resources in the billing process allows an organization to allocate its resources more effectively. Analyzing human resources used in the billing process helps determine cost-effective staffing. The deployment of human resources in a billing office affects timeliness of payment and ability to maximize revenue potential. Analyzing financial resource helps an organization allocate those resources more effectively.
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