Model for quality analysis of neonatal hearing screening software: theory applied

Luíza Silva Vernier, João Dartora, Juliana Herbert, Silvio César Cazella, Daniela Centenaro Levandowski
International Journal of Medical Informatics 2021 March 23, 150: 104435

BACKGROUND: It is necessary to ensure functional diagnosis and auditory rehabilitation as part of a continuous and inseparable follow-up process that begins with Neonatal Hearing Screening to achieve the expected outcome in children with hearing loss. Different software controls the data of this process, adopting different strategies and involving the technology for this. However, there is no specific model available in the literature for analyzing the quality of the software aimed at recording and monitoring data from Neonatal Hearing Screening.

OBJECTIVE: To propose a specific model for the analysis of the quality of softwares used for monitoring Neonatal Hearing Screening data, based on the ISO/IEC 25,010/2011 standards.

METHODS: This is an applied research, in which a model was proposed, applied and evaluated to analyze the quality of Neonatal Hearing Screening softwares, based on an exploratory documental analysis of softwares related to the Neonatal Hearing Screening record domain. The quality model was proposed based on the ISO/IEC 25,010/2011 standards, constituting a checklist for qualitative analysis.

RESULTS: For the Neonatal Hearing Screening registration softwares quality evaluation model, general criteria were presented, classified into eight main categories: Functional Adequacy, Performance Efficiency, Compatibility, Usability, Reliability, Safety, Maintenance and Portability. Specific criteria were presented in question format. Finally, a checklist for quality control and decision making was proposed. This model was evaluated by specialists and was approved.

CONCLUSION: The quality model presented in this article introduced important general and specific criteria to analyze softwares for Neonatal Hearing Screening. This model has been validated by specialists in informatics and audiology. Therefore, this model can be used comprehensively, as a standard assessment tool for Neonatal Hearing Screening softwares, allowing predicting improvements. It is suggested that the audiologists and informatics responsible for softwares of this nature, consider, in each country, the socioeconomic and health context to validate its applicability.

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