[The analysis the doctor-patient communication on the basis of selected clinical and demographic factors]

Justyna Zajdel, Paweł Górski
Medycyna Pracy 2010, 61 (2): 165-81

BACKGROUND: The aim of the study was to analyze the doctor-patient communication on the basis of selected clinical and demographic factors.

MATERIAL AND METHODS: The author assessed the level of patients' knowledge about their rights, availability, scope and reliability of the information conveyed by doctors, completeness and influence of information given by doctors on the validity of consent given by patients. The mentioned variables were analyzed on the basis of selected clinical and demographic factors including age, gender, education, place of residence, employment, form of employment, marital status, income, number of hospitalizations (NoH) and ICD10. The data were collected by questionnaires completed by 500 patients.

RESULTS: Performing the doctor's duty of giving information to the patient and the patients' knowledge about their rights depends on their education, monthly income, place of residence, cause of hospitalization and NoH. The scope, way and perception of the conveyed information depends on patients' education, place of residence, income, cause and NoH. The influence of the information given by the doctor on the validity of consent given by the patient depends on his/her education, place of residence, income and cause and NoH. Patients have limited knowledge about their right to have a contact person established.

CONCLUSIONS: The importance of obtaining adequate information before the patient gives informed consent, insufficient patients' knowledge concerning their rights and lack of similar analyses carried out in the past indicate the need to continue the relevant research in the future.

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