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Work relationships between agency and permanent staff.
Nursing Times 2006 August 30
AIM: To explore the nature of the relationship between agency workers and permanent staff within care homes.
METHOD: A qualitative design was used with an interpretative phenomenological analysis.
RESULTS: Four key themes were identified: issues about the psychological contract of agency workers; agency stigmatisation; issues on both sides of the relationship; and power and shifts in attitude.
CONCLUSION: This study builds on our psychological understanding of workplace practices and relationships between agency and permanent staff. It should enable practical and effective improvements to be made to the quality of working life and self-identity of all who work in care homes.
METHOD: A qualitative design was used with an interpretative phenomenological analysis.
RESULTS: Four key themes were identified: issues about the psychological contract of agency workers; agency stigmatisation; issues on both sides of the relationship; and power and shifts in attitude.
CONCLUSION: This study builds on our psychological understanding of workplace practices and relationships between agency and permanent staff. It should enable practical and effective improvements to be made to the quality of working life and self-identity of all who work in care homes.
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