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Wait time in jamaican hospitals

Simone French, Jascinth L M Lindo, Eric W Williams Jean, Jean Williams-Johnson
INTRODUCTION: Waiting time in the Emergency Departments is a major source of patient dissatisfaction in hospitals. Triage attempts to have the most critically ill patients seen first with an overall reduction in waiting time. Triage teams may include specially trained nurses or alternatively a specialist physician. The aim of this study was to determine if inclusion of a specialist physician on the triage team at the University Hospital of the West Indies (UHWI) in Kingston Jamaica reduced waiting time and improved patient satisfaction...
July 2014: International Emergency Nursing
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