Rohit Ramaswamy, Julie Reed, Nigel Livesley, Victor Boguslavsky, Ezequiel Garcia-Elorrio, Sylvia Sax, Diarra Houleymata, Leighann Kimble, Gareth Parry
During the Salzburg Global Seminar Session 565-'Better Health Care: How do we learn about improvement?', participants discussed the need to unpack the 'black box' of improvement. The 'black box' refers to the fact that when quality improvement interventions are described or evaluated, there is a tendency to assume a simple, linear path between the intervention and the outcomes it yields. It is also assumed that it is enough to evaluate the results without understanding the process of by which the improvement took place...
April 20, 2018: International Journal for Quality in Health Care