Freda Mold, Beverley Ellis, Simon de Lusignan, Aziz Sheikh, Jeremy C Wyatt, Mary Cavill, Georgios Michalakidis, Fiona Barker, Azeem Majeed, Tom Quinn, Phil Koczan, Theo Avanitis, Toto Anne Gronlund, Christina Franco, Mary McCarthy, Zoë Renton, Umesh Chauhan, Hannah Blakey, Neha Kataria, Simon Jones, Imran Rafi
BACKGROUND: Innovators have piloted improvements in communication, changed patterns of practice and patient empowerment from online access to electronic health records (EHR). International studies of online services, such as prescription ordering, online appointment booking and secure communications with primary care, show good uptake of email consultations, accessing test results and booking appointments; when technologies and business process are in place. Online access and transactional services are due to be rolled out across England by 2015; this review seeks to explore the impact of online access to health records and other online services on the quality and safety of primary health care...
2012: Informatics in Primary Care