Benjamin W Weber, Grace C Blitzer, Colin M Harari, Shari L Ruesga, Karol J Huenerberg, Bethany Anderson, Jessica M Schuster
BACKGROUND: Triage nurses play a crucial role in addressing patient telephone calls. However, topics that radiation oncology (RO) triage nurses encounter have not been thoroughly investigated. OBJECTIVES: This project established baseline patient issues addressed via telephone by RO triage nurses in a clinically busy academic RO department; identified themes and potential areas for workflow improvement; and evaluated interprofessional perceptions of RO triage from nurses, physicians, and radiation therapists...
November 16, 2023: Clinical Journal of Oncology Nursing