Vijaya Parameswaran, Harrison Koos, Neil Kalwani, Lubna Qureshi, Leah Rosengaus, Rajesh Dash, David Scheinker, Fatima Rodriguez, Cati-Brown Johnson, Kurt Stange, David Aron, Kalle Lyytinen, Christopher Sharp
BACKGROUND: COVID-19 disrupted healthcare routines and prompted rapid telemedicine implementation. We investigated the drivers of visit modality selection (telemedicine versus in-person) in primary care clinics at an academic medical centre. METHODS: We used electronic medical record data from March 2020 to May 2022 from 13 primary care clinics ( N = 21,031 new, N = 207,292 return visits), with 55% overall telemedicine use. Hierarchical logistic regression and cross-validation methods were used to estimate the variation in visit modality explained by the patient, clinician and visit factors as measured by the mean-test area under the curve (AUC)...
December 21, 2023: Journal of Telemedicine and Telecare