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World Hospitals and Health Services: the Official Journal of the International Hospital Federation

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https://read.qxmd.com/read/30716242/-emerging-grandeur-niche-in-chinese-wellness-tourism-at-phuket-island
#1
Tanasit Techanukul
China's biggest population size is the foremost intriguing factor in the country's wellness tourism opportunity. Preventative medicine and health prevention is one of the most growing healthcare sectors due to state-of-the-art advanced medical diagnostics and technology. However, wellness tourism in China is still in its infancy, it offers massively new opportunities for the outbound wellness tourism industry. Several reports reveal that environmental assets, including fresh air, clean water and natural features, are considered the most important attributes for the development of wellness tourism for the Chinese...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716241/-maa-medicare-crossing-borders
#2
Aliyah Karen Dato
This article describes the activities of MAA Medicare Charitable Foundation, which provides support for two charitable arms - the MAA Medicare I(idney Charity Fund and the MAA Medicare Heart Charity Fund. Author describe how such charitable organizations can play a vital role in supporting the care of patients with kidney disease in cases where such care is not available through the public programs offered by the government. Public employees and government retirees who need dialysis can receive care from private dialysis centers, through government subsidies...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716240/-using-online-and-scenario-based-learning-to-improve-nurse-patient-interaction-and-enhance-patient-experience
#3
Kin Ling Wong, Daphne Chan Mei Ling
In this article, we describe our project to initiate an online learning course, using real-world scenarios to help nurses enhance their communication skills with patients so as to improve the patient experience. The philosophy behind our project is 'a complaint is a gift'. We discuss how patient's complaints are incorporated into our curriculum and the use of HEART language to provide patients a better hospital experience. The 'HEART' acronym refers to five attributes which we believe all nurses should embody: Be HUMBLE, be EMPATHETIC, use APPEALING statements, be RESPONSIBLE and TELL the facts when interacting with patients...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716239/-national-university-health-system-nuhs-transitional-care-program
#4
Shu Ee Ng, Matthew Zx Chen, Santhosh Kumar Seetharaman, Reshma Merchant
Frail elderly patients require a longer time to recuperate after hospitalization, and are often discharged home from the hospital with little support despite their needs fpr complex care. They are particularly vulnerable to hazards of hospitalization and fragmented care if not appropriately managed. A geriatrician-led transitional care program called NUH-to-Home (NUH2H) was started in March 2014 to provide high-quality person-centered interdisciplinary care for older adults who were discharged from the National University Hospital (NUH) Singapore...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716238/-pre-operative-verification-site-marking-and-time-out-spreading-patient-safety-culture-from-major-operating-theatre-to-day-surgery
#5
Jacqueline Cristy Diaz Dayuta, Li Li Chee, Lay Teng Ong, Kok Hian Tan
In this article, we describe how we spread safety culture of correct site surgery from Major Operating Theatre to Day Surgery. We discuss how we integrated the High 5s Project Correct Site Surgery protocol into the Day Surgery Operating Theatre (DSOT) workflow and monitored compliance through audit and feedback. We also reflect on how human factors analysis (HFACS) helps in bridging the gaps by providing a tool for recognizing possible causes of non-compliance. Background: The High 5s Project, established by World Health Organization (WHO), in 2007, is an international collaboration carried out in seven countries - Australia, Germany, France, the Netherlands, Singapore, Trinidad & Tobago and the United States of America - and coordinated by the WHO Collaborating Centre on Patient Safety, The Joint Commission...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716237/-highlighting-service-excellence-in-lorma
#6
Rufino L Macagba, Robert F Kaiser, Emily Joy Acosta-Gacad, Enrique Fernandez
Service excellence Training is an important continuing priority in Lorma Medical Center. Its design and contents are modified as needed to respond to patients' comments on the quality of service by Lorma staff. Noted inadequacies in customer satisfaction were bared in the Patient Surveys of Lorma in 2013. Floating of Satisfaction Assessments is done monthly by the Patient Relations Officer and summaries of the same are submitted by the Executive Secretary to the Department Heads concerned for immediate action, monitoring and reporting on improvements made...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716236/-perception-of-healthcare-providers-regarding-hospital-bed-utilization-a-prerequisite-for-quality-improvement-initiatives-in-healthcare-institutions
#7
Vikrant Kanwar, Anil Kumar Gupta, Sonu Goel, Pramod K Gupta
BACKGROUND: Hospital bed utilization is influenced by various factors which can be divided into patient, physician and administration related. These factors should be seen from the eyes of healthcare providers so that any improvement initiative taken by the administration is matched with the health worker's perception which ultimately affect the hospital efficiency and quality of care. AIM AND OBJECTIVE: To ascertain the factors influencing hospital bed utilization from the perspective of healthcare providers...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716235/-an-approach-to-improve-patient-safety-and-quality-beyond-accreditation
#8
Anupam Sibal, R S Uberoi, Arpita Malani
Patient safety improvements demand a complex system-wide effort, involving a wide range of actions in performance improvement, environmental safety and risk management, including infection control, safe use of medicines, equipment safety, safe clinical practice and safe environment of care. Healthcare accreditation is one of the major steps towards improving quality and patient safety. Amongst the several accrediting agencies across the world, the Joint Commission International, (JCI) stands out as the gold standard in healthcare accreditation...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716234/-introduction-of-the-development-of-the-mo-bile-smartphone-application-pwh-easygo-to-help-patients-and-visitors-to-navigate-differ-ent-departments-and-facilities-on-the-hospital-premises-with-ease
#9
Hung Chi Tim, Zenobia Shum, Stephanie Yeung, Janice Wang, Fanny Fong, Vivian To, John Wong, Christine Choi
"PWH easyGo" is a mobile smartphone application (app) designed to help patients and visitors to look for different departments and facilities on the hospital premises. Posters with QR code are displayed at various hospital entrances. Users with the app installed can scan the QR codes printed on posters on site or manually select their current locations and destinations in the app, and the system will display the relevant routes with photos. It is the first such app developed by the Hong Kong Hospital Authority and is available for download at Apple store (iOS version) and Play Store (Android version)...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30716233/-south-and-east-asia-as-a-global-center-for-healthcare-innovation-and-investment-opportunities
#10
Eric De Roodenbeke, Alexander S Preker
No abstract text is available yet for this article.
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707814/improving-the-quality-of-service-delivery-in-south-africa-healthcare-establishments
#11
Stuart Whittaker, Lizo Mazwai
The focus of this paper is on the potential of public and private clinicians and researchers, working collaboratively with the Office of Health standards Compliance (OHSC) and other role players, to bring about enhanced quality and equity in health service provision.
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707813/critical-drivers-in-implementing-quality-health-care-strategies-in-the-national-referral-hospitals-in-kenya
#12
Douglas Odhiambo
This study investigated critical drivers in implementing quality health care strategies in the national referral hospitals in Kenya. The health service delivery system in Kenya is organized across six levels of care with the national referrals hospitals at the apex. The population of this study comprised two national referral hospitals in Kenya, namely Kenyatta National Hospital and Moi Teaching and Referral Hospital. Qualitative data analysis was done using one-tailed test to establish regression co-efficient at 95% confidence interval and qualitative data was subjected to content analysis...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707812/african-healthcare-innovation-an-untapped-resource
#13
Matthew Prime, Yasser Bhatti, Ara Darzi, Matthew Harris
Healthcare systems across the world are in need of innovations that can achieve more with less, for more people. African nations have always been good partners for high-income institutions as they develop and test new ideas. However, they are now at the forefront of developing novel approaches to healthcare, grounded in community-centered approaches, but which also capitalize on the potential of digital healthcare. African healthcare leaders should be bold in realizing their own potential, and leaders from high-income countries must be open to innovations emerging from non-traditional sources...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707811/reverse-innovation-experiences-from-the-raft-e-learning-and-telemedicine-network
#14
Caroline Perrin, Georges Bediang, Cheick Oumar Bagayoko, Antoine Geissbuhler
Available infrastructure, resources, and provided services in low-and middle-income countries differ significantly from high-income countries. In healthcare for example, the uneven distribution of health professionals and lack of human resources are real barriers to equitable access to quality health care and services in most developing countries and particularly in Sub-Saharan Africa. As available resources are lower and infrastructure is les developed many services and tools that have been developed for a high-income context cannot be used or are not sustainably affordable in a low-income environment, which led to the development of tools and services that are affordable and appropriate for this context...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707810/the-cashless-clinic-acceptability-and-benefits-of-mobile-money-in-kenya-s-health-sector
#15
Marilyn Ommeh, Melissa Menke, Alexander Kohnstamm, Cees Hesp
Mobile payment acceptance in healthcare is a relatively new area of research, under explored when compared to related areas of research such as mobile technology for health information and communication. The objectives of this study were to find out the effects of Safaricom's Lipa na M-PESA (LNM) use on clinic administrative costs and revenue, and to study the uptake and acceptability of LNM by patients. The study researched mobile payment acceptability by turning a clinic to be completely cashless for a six-week period...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707809/healthcare-in-egypt-a-synopsis-on-the-system-and-the-anticipated-reforms
#16
Salah Fakhouri
The general state of healthcare in the Arab Republic of Egypt has been deemed mediocre at best. With a system that has not kept up with the challenges of a rapidly growing population, the first decade of the 21st century has seen considerable inequality and a lack of social justice in the provision of healthcare services as well as in the passing of necessary and critical reforms. However, in light of the new political order, the healthcare system of the Arab republic of Egypt is one that is ripe with possibilities for growth and improvement...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707808/leveraging-technology-in-effective-manage-ment-of-epidemics-in-developing-countries-lessons-from-the-ebola-outbreak-in-west-africa
#17
Egbe Osifo-Dawodu, Susan Ekuri, Enoma Alade
The problem of disease epidemics is an ever present threat in our increasingly connected world is one that many nations particularly in the developing world, continue to struggle with. However, in recent times, the use of technology has played a crucial role in the effective management of disease outbreaks. The 2014 Ebola outbreak in West Africa witnessed unprecedented applications of digital innovations to key areas of the public health response- disease surveillance, health worker training and public education; with satisfactory results...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707807/life-saving-hospitals-a-role-in-uho-for-africa-building-health-dreams
#18
Delanyo Dovlo, Humphrey Karamagi
There has been significant improvement in health in Sub-Saharan Africa due to global commitment such as the Millennium Development Goals (MDGs). However, progress has been slow due to the double burden of diseases which is affected by weak health systems. The Sustainable development Goals (SDGs) with one of its targets of Universal Health Coverage ((UHC) emerges as a transformation in fighting health challenges. This article addresses how effective hospital services are as an essential component of achieving SDGs and UHC in Africa...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707806/driving-innovation-in-low-resource-settings
#19
Adriana Velazquez-Berumen, Maniragav Manimaran
As of 2015, it was estimated that 400 million people lacked access to essential health services The Universal Health Coverage (UHC). Initiative aims to address this issue by delivering quality health service to people around the world whilst minimizing costs. Access to affordable medical technology is a cornerstone to this initiative. Consequently, the World Health Organisation (WHO) has developed the 'Compendium of Innovative Technologies for Low-Resource Settings' in order to highlight 127 innovations that could help to address these health issues...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
https://read.qxmd.com/read/30707805/markets-development-assistance-and-access-to-medicines-in-africa-lessons-from-the-affordable-medicines-facility-for-malaria-amfm
#20
Olusoji Adeyi
Access to essential medicines in low-and middle-income countries is affected by market failures and government failures. This paper review the design and lessons learned from the multi-country Phase I of the Affordable Medicines for Malaria (AMFm), and the political economy of decision making around findings from its independent evaluation. It concludes with reflections on lessons learned, the potential applicability of the private-public approach to other health commodities and countries, and the implications of this experience for evidence-based decisions in global health and development assistance...
2016: World Hospitals and Health Services: the Official Journal of the International Hospital Federation
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