John McConville, Annemarie Hunter, Ailsa Fulton, Orla Gray, Andrew Kerr, Victor Patterson
BACKGROUND: The COVID-19 pandemic has made neurology clinic waiting times longer. To prevent a build-up of patients waiting, we introduced a neurology advanced referral management system (NARMS) to deal with new referrals from GPs, using advice, investigations, or the telephone, as alternatives to face-to-face (FF) assessment. METHODS: For six months, electronic referrals from GPs were triaged to the above categories. We recorded the numbers in each category, patient satisfaction, inter-consultant triage variation, re-referrals, and calculated CO2 emissions...
January 2023: Ulster Medical Journal