Susanna Ilonen, Sabiina Ylönen, Minna Kaila, Satu Lahti, Nora Hiivala
OBJECTIVE: To investigate how patients experienced a new dental service voucher, what influenced the patient experience, and the use of such vouchers. MATERIALS AND METHODS: An SMS-linked patient survey was sent to all patients ( n = 1,000) that had received the voucher. The survey consisted of 23 questions (20 multiple choice, 3 open-ended), included themes like access to treatment, use of the voucher, and patient experience. Statistical analyses included Chi-square, Fisher's exact, Mann-Whitney U tests, and Spearman's rank correlation...
March 22, 2023: Acta Odontologica Scandinavica