Mary Kathryn Bohn, Roy Augustin, Lucas Chartier, Luke Devine, Samik Doshi, Leanne Ginty, Elliot Lass, Felix Leung, William Mundle, Graeme Nimmo, Alyson Sandy, Kelly Shillington, Amanda Simon, Amanda Steiman, Ahmed Taher, Cindy Tang Friesner, Cristina Zanchetta, Jennifer Taher
Quality in laboratory medicine encompasses multiple components related to total quality management, including quality control (QC), quality assurance (QA), quality indicators, and quality improvement (QI). Together, they contribute to minimizing errors (pre-analytical, analytical, or post-analytical) in clinical service delivery and improving process appropriateness and efficiency. In contrast to static quality benchmarks (QC, QA, quality indicators), the QI paradigm is a continuous approach to systemic process improvement for optimizing patient safety, timeliness, effectiveness, and efficiency...
April 16, 2024: Clinical Biochemistry